NDIS Home &
Community Support in
Dalby

Get more out of your NDIS supports. We match you with a support worker who actually understands your goals, your preferences, and what matters most to you.

7+ years experience
Proper worker matching
Weekly stakeholder reviews

Tell Us What You Are Looking For

Get in Touch

Tell us what you are looking for and we will be in contact within 1 business day.

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HOW WE ARE DIFFERENT

We match you with a support worker who actually gets you

The right support starts with the right worker. Not just someone who is available, but someone who is right for you.

We learn about you

Your disability, your goals, your likes, your dislikes, and what specific skills your support worker needs.

We cross-match you

Your needs are matched against our team of vetted support workers to find the most suitable person.

Your worker is fully briefed

Before the first shift, your support worker is thoroughly briefed on your goals, preferences, and needs.

You get consistency and connection

Once matched, you get the same support worker as much as possible. They know your preferences, understand your routine, and build a genuine personal connection over time.

You stay in control

If the match is not right, you can request someone different. No questions asked. Weekly stakeholder meetings keep your support on track.

Our Clients
Love Us

Works so hard

"My support worker JC works so hard and I’m so happy with Focused on Care"

PB, Client

Funded appropriately

"Focused on Care’s weekly and monthly updates have contributed to my participant having his bariatric condition recognised by the NDIS and he’s now funded appropriately"

CP, Client's Support Coordinator

Family Support Achieved

"Focused on Care’s support coordinator helped us through our review and got my family member the supports she needed"

CF, Client's Family Member

OUR SERVICES IN DALBY

NDIS Home & Community Support

We support NDIS participants in Dalby and across the Western Downs to develop and maintain their independence through services at home and in the community.

Social & Community Participation

Support to engage in social, recreational, and community activities in Dalby and across the Western Downs.

Personal Care Assistance

Help with daily personal care tasks like showering, dressing, and grooming, delivered with dignity and respect.

Daily Living Activities

Assistance with household tasks, meal preparation, shopping, cleaning, and laundry to support independent living.

Transport to Appointments

Transport assistance to medical appointments, community activities, and other essential services across the Western Downs.

Continence Management

Sensitive, professional support with continence management as part of your daily care routine.

Skill Building & Independence

Support to develop life skills and build your capacity for greater independence over time.

SUPPORTING THE WESTERN DOWNS COMMUNITY

NDIS support that understands Dalby

Dalby sits at the heart of the Western Downs, the regional service hub for one of Queensland's most productive agricultural and energy regions. For NDIS participants out here, the tyranny of distance is real. Quality Home & Community Support has historically meant long waits, inconsistent workers, or travelling to Toowoomba just to access decent services.
‍
Focused On Care is opening a Dalby presence to change that. Whether it is support to get involved in community life, from Thomas Jack Park to local events through the year, or help with daily living at home, we provide support that is built around your life in this part of Queensland.

We understand that in a regional community like Dalby, your support worker is not just someone who shows up for a shift. They become part of your routine, part of your community, and part of how you live your life. That is why we take matching seriously, and why we hold weekly stakeholder meetings to make sure your support stays on track as your needs change.

YOUR LOCAL CONTACT

Meet your Dalby team

[Team Member Name]

Dalby & Western Downs Liaison

When you get in touch, our team will have a conversation with you about your needs and coordinate your support worker matching. We are based out of our Toowoomba head office, just over an hour from Dalby, and travel regularly across the Western Downs to meet participants and families on the ground.

WHAT TO EXPECT

Getting started is simple

From your first enquiry to your first shift, here is what happens.

You get in touch

Call us, fill out the form on this page, or send us an email. Tell us a bit about what you are looking for. Rachel, our Kempsey team lead, will be in contact within 1 business day.

We have a conversation

We will talk through your goals, your preferences, and what matters most to you. This is a conversation, not an assessment. We want to understand your life so we can find the right worker.

We match you and get started

We cross-match you with a support worker who fits, brief them on everything they need to know, and book your first shift. If the match is not right, just tell us and we will find someone else.

AREAS WE SERVICE

Dalby & the Western Downs

We provide NDIS Home & Community Support across Dalby and the broader Western Downs region, including:

Dalby
Chinchilla
Miles
Tara
Oakey

Cecil Plains
Bell
Jandowae
Wandoan
Surrounding areas

ABOUT FOCUSED ON CARE

We are not new to this

Focused On Care was established in 2018 by Gavin Dunlop in Toowoomba. For over seven years, we have been providing quality NDIS, NIISQ, and DVA services across Queensland, from Roma to Brisbane.

We are now bringing the same approach to the Dalby and Western Downs community: proper support worker matching, weekly stakeholder meetings, and a genuine commitment to helping participants get more from their supports.

2018

Established

50+

Team members

NDIS

Registered

Gavin Dunlop

Founder & Director

"We have been so happy with everything, particularly the communication from the team. J is really enjoying the cooking classes."

LR, Client

"Focused on Care provides a diverse range of quality services to their clients. They are an excellent provider and employer who are very focused on caring for both their clients and staff."

TT, Staff

FREQUENTLY ASKED QUESTIONS

Common questions about NDIS
support in Kempsey

Is Focused On Care a registered NDIS provider in Dalby?

Yes. Focused On Care is a registered NDIS provider (registration approved until November 2027). We have been supporting NDIS participants across Queensland for over seven years from our Toowoomba head office, and now provide Home & Community Support services in Dalby and the Western Downs region.

What NDIS services does Focused On Care provide in Dalby?

We provide NDIS Home & Community Support services in Dalby including social and community participation, assistance with personal care, assistance with activities of daily living, continence management, meal preparation and shopping, cleaning and laundry, and transport to appointments.

How does Focused On Care match support workers to participants?

Every new client undergoes a thorough induction process. We assess your disability, needs, goals, likes, dislikes, and the specific skills your support worker needs. We then cross-match you with a worker from our team who is the right fit. If the match is not right, you can request someone different.

What areas around Dalby does Focused On Care service?

We service Dalby and the broader Western Downs region including Chinchilla, Miles, Tara, Oakey, Cecil Plains, Bell, Jandowae, Wandoan, and surrounding areas.

How do I get started with Focused On Care in Dalby?

Get in touch by calling 1300 144 422 or filling out the enquiry form on this page. Our team will have a conversation about what you are looking for and begin the matching process to find the right support worker for you.

READY TO GET STARTED?

Get more out of your NDIS supports
in Dalby

Tell us what you are looking for and we will match you with a support worker who actually gets you.