NDIS Home &
Community Support in
Kempsey

Get more out of your NDIS supports. We match you with a support worker who understands you, and stays with you, so you can build real rapport and a genuine ongoing relationship.

7+ years experience
Consistent worker matching
150+ participants supported

Tell Us What You Are Looking For

Get in Touch

Tell us what you are looking for and we will be in contact within 1 business day.

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HOW WE ARE DIFFERENT

We match you with a support worker who actually gets you

The right support starts with the right worker. Not just someone who is available, but someone who is right for you.

We learn about you

Your disability, your goals, your likes, your dislikes, and what specific skills your support worker needs.

We cross-match you

Your needs are matched against our team of vetted support workers to find the most suitable person.

Your worker is fully briefed

Before the first shift, your support worker is thoroughly briefed on your goals, preferences, and needs.

You get consistency and connection

Once matched, you get the same support worker as much as possible. They know your preferences, understand your routine, and build a genuine personal connection over time.

You stay in control

If the match is not right, you can request someone different. No questions asked. Weekly stakeholder meetings keep your support on track.

Our Clients Love Us

Works so hard

"My support worker JC works so hard and I’m so happy with Focused on Care"

PB, Client

Funded appropriately

"Focused on Care’s weekly and monthly updates have contributed to my participant having his bariatric condition recognised by the NDIS and he’s now funded appropriately"

CP, Client's Support Coordinator

Family Support Achieved

"Focused on Care’s support coordinator helped us through our review and got my family member the supports she needed"

CF, Client's Family Member

OUR SERVICES IN KEMPSEY

NDIS Home & Community Support

We support NDIS participants in Kempsey and the Macleay Valley to develop and maintain their independence through services at home and in the community.

Social & Community Participation

Support to engage in social, recreational, and community activities in the Kempsey and Macleay Valley area.

Personal Care Assistance

Help with daily personal care tasks like showering, dressing, and grooming, delivered with dignity and respect.

Daily Living Activities

Assistance with household tasks, meal preparation, shopping, cleaning, and laundry to support independent living.

Transport to Appointments

Transport assistance to medical appointments, community activities, and other essential services around Kempsey.

Continence Management

Sensitive, professional support with continence management as part of your daily care routine.

Skill Building & Independence

Support to develop life skills and build your capacity for greater independence over time.

SUPPORTING THE MACLEAY VALLEY COMMUNITY

NDIS support that understands Kempsey

Kempsey and the Macleay Valley sit at the heart of the Mid North Coast, a close-knit community of around 31,000 people along the Macleay River. For NDIS participants here, finding the right support can be challenging. The region has a higher-than-average proportion of residents living with disability, and options for quality Home & Community Support have historically been limited.
‍
Focused On Care is here to change that. Whether it is support to get out and enjoy what the Macleay Valley has to offer, from the beaches at South West Rocks and Crescent Head to community events in town, or help with daily living at home, we provide support that is built around your life in this community.

We understand that in a regional area like Kempsey, your support worker is not just someone who shows up for a shift. They become part of your routine, part of your community, and part of how you live your life. That is why we take matching seriously, and why we hold weekly stakeholder meetings to make sure your support stays on track as your needs change.

YOUR LOCAL CONTACT

Meet Racheal

Racheal

Kempsey Client Liaison Officer, NSW Head Office

Rachel leads the Focused On Care team at our NSW head office in Kempsey. When you get in touch, Rachel will be the one who has a conversation with you about your needs and coordinates your support worker matching. She is on the ground in the Macleay Valley and understands the local community.

WHAT TO EXPECT

Getting started is simple

From your first enquiry to your first shift, here is what happens.

You get in touch

Call us, fill out the form on this page, or send us an email. Tell us a bit about what you are looking for. Rachel, our Kempsey team lead, will be in contact within 1 business day.

We have a conversation

Rachel will talk through your goals, your preferences, and what matters most to you. This is a conversation, not an assessment. We want to understand your life so we can find the right worker.

We match you and get started

We cross-match you with a support worker who fits, brief them on everything they need to know, and book your first shift. If the match is not right, just tell us and we will find someone else.

AREAS WE SERVICE

Kempsey & the Macleay Valley

We provide NDIS Home & Community Support across Kempsey and the broader Macleay Valley region, including:

Kempsey
West Kempsey
South West Rocks
Frederickton
Gladstone

Smithtown
Crescent Head
Nambucca Heads
Bowraville
Surrounding areas

ABOUT FOCUSED ON CARE

We are not new to this

Focused On Care was established in 2018 by Gavin Dunlop in Toowoomba, our QLD head office. For over seven years, we have been providing quality NDIS, NIISQ, and DVA services across Queensland, from Roma to Brisbane.

Kempsey is now our NSW head office, and we are bringing the same approach to the Macleay Valley community: consistent support worker matching, weekly stakeholder meetings, and a genuine commitment to helping participants get more from their supports.

We provide services across Northern NSW, the Mid North Coast, and the North Coast of NSW, as well as South East and South West Queensland, with offices in Kempsey, Toowoomba, Brisbane, and Warwick.

2018

Established

250+

Team members

150+

Participants supported

Gavin Dunlop

Founder & Director

"We have been so happy with everything, particularly the communication from the team. J is really enjoying the cooking classes."

LR, Client

"Focused on Care provides a diverse range of quality services to their clients. They are an excellent provider and employer who are very focused on caring for both their clients and staff."

TT, Staff

FREQUENTLY ASKED QUESTIONS

Common questions about NDIS
support in Kempsey

Is Focused On Care a registered NDIS provider in Kempsey?

Yes, Focused on Care are proudly a registered provider. We’re registered for SIL & Daily Living (including High Intensity supports), Social and Community Participation, Support Coordination, Group Activities and SDA.

What NDIS services do you provide in Kempsey?

We provide – Assistance with Daily Living, Social and Community Participation, Support Coordination and SIL

How do you match support workers to participants?

We work to understand our participant’s likes and dislikes, not just their support needs. Once we know the characteristics you’re looking for a in a support worker our local leader crossmatches that with our current team members. If we don’t a team member who matches your desired characteristics we’ll let you know and then look to recruit them.

What areas around Kempsey do you service?

We service all areas around Kempsey up to South West Rocks and down to Port Macquarie. If you live in another area, we’d still love to talk to you as we have often set up successful teams outside our existing service area.

How do I get started?

Fill in your details in the “Get in touch” form and a member of our team will reach out to you.

READY TO GET STARTED?

Get more out of your NDIS supports
in Kempsey

Tell us what you are looking for and we will match you with a support
worker who actually gets you.